Excursions - Booking Terms & Conditions.

TERMS & CONDITIONS

 YOUR INVOICE:  Your invoice is also your ticket and you will need to present it to the driver on
 boarding the coach.  Please make sure you are at your designated stop 5 minutes beforehand.

SEATING:  Our booking system allows you to have individual requested seats allocated
 at time of booking, so book early to get a good choice of seat position.

 CHILDREN:  Children up to the age of 14 years are entitled to the child fares stated at time
 of booking.  Please note, coach seat safety belting is not suitable for very small children
 or babies, the company do not supply booster cushions or baby seats. 
 Your child travelling without adequate safety belting will be travelling at your own risk.

 PAYMENT:  All tickets must be paid for in advance.

 CANCELLATIONS: If you cancel your booking 7 days or more before departure a cancellation
 fee of £2.00 per person will be applicable.  For cancellations less than 7 days -
 NO REFUNDS WILL BE PAID.  Theatre & Admission Day Trips - will not be refunded.

 CANCELLATIONS BY THE COMPANY:  Our Day Tours operate subject to minimum numbers
 therefore we may be forced to cancel a departure if bookings fall short of the necessary target. 
 If we do have to cancel you will be notified 48 hours in advance and offered a full refund or alternative tour.

 TRAVELLING AIDS:  All wheelchairs, prams & pushchairs MUST be pre-booked.

 PICK-UP & DROP OFF POINTS:  Drivers are not permitted to pick-up or drop off passengers
 at points not designated.

 FODDC TRAVEL TOKENS:  Are accepted on Day Tours only
 (this does not include any Day Tours including Admission Charges)

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Tel: 07930-820267 email: enquiries@severnsidewebdesign.co.uk